Our Leadership
Sushma Ashutosh
Meet Sushma – a successful IT professional turned strategic advisor and founding member of Women in Customer Success (WiCS). With over 20 years of experience in the corporate world, Sushma has guided and mentored countless women and girls in technology and customer success. Her belief in creating an inclusive, collaborative world inspires her to uplift others, enabling them to shine their brightest. Sushma’s approach is not just about achieving goals; it’s about creating a harmonious balance between your professional ambitions and personal aspirations. She employs data-driven decision-making, accountability systems, and personal growth techniques to help you navigate your path with confidence and joy. Join Sushma, and let’s tap into your higher self together!
Expert Guidance: Benefit from Sushma's 18 years of corporate experience and specific expertise in customer success.
Inclusive Vision: Sushma’s belief in an inclusive world fuels her passion for empowering others to reach their full potential.
Balance and Harmony: Discover how to strike the perfect balance between your professional ambitions and personal aspirations with Sushma’s balanced approach to coaching.
Years in The Business
Individuals Mentored
Industries Served
Certifications
Our Approach
How We Drive Success
At SA Consulting, we believe every individual and business is unique and therefore requires a uniquely tailored approach to bring about transformative change. This includes offering guidance in building a strong customer success team to ensure long-term customer satisfaction and loyalty. We follow a systematic yet flexible approach to ensure we meet your unique needs and objectives effectively.
Corporate Consultation & Employee Experience
At SA Consulting, we excel in corporate consultation and optimizing employee experiences. We strategize for the whole employee journey, from onboarding to progression, boosting satisfaction and productivity for a thriving business environment. Leverage our services for a more unified workforce.
Customer Journey Optimization
Customer satisfaction is central at SA Consulting. We work to optimize your customers’ journey, turning each business interaction into a positive experience. We understand their needs, address pain points, and create experiences that go beyond expectations, making customers your greatest advocates.
Personalized Strategy
We don’t believe in one-size-fits-all solutions. We take the time to understand your specific needs, aspirations, and challenges, and then design a strategy that fits perfectly with your situation and objectives. Our strategy aims to empower you to overcome your challenges and navigate your path with confidence.
Data-driven Decisions
Our approach is deeply rooted in data-driven decision making. We collect relevant data, analyze it, and use it to guide our strategies, ensuring objective and effective results. We leverage data to track progress, understand patterns, and make informed decisions that lead to the achievement of your goals.
Balanced Life Focus
Life isn’t about choosing between professional ambitions and personal aspirations; it’s about harmonizing the two. Our approach prioritizes this harmony, helping you to strike the right balance. We believe that success is not only about achieving professional goals but also about personal satisfaction and well-being.
Accountability and Growth Mindset
At SA Consulting, we emphasize a culture of accountability and a growth mindset in all our programs. Our Accountability System Setup helps to keep you on track towards your goals, while fostering a growth mindset empowers you to embrace challenges, learn from setbacks, and continuously evolve.
Testimonials
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Ready to Make a Change?
Don't just take their word for it. Experience the transformative power of Sushma's mentorship yourself. From individual mentorship to her unique expertise in setting up customer success programs and building customer success teams, Sushma offers insights honed from years of experience. Schedule your free 15-minute consultation today, and take the first step towards your personal and professional evolution.